This short programme will give learners a fundamental, but relevant knowledge and skills to understand the basic principles of retail selling as well as the capacity to communicate within a customer service environment on a number of levels, both verbally and non-verbally in general and work-related situations under supervision.
The QQI 4N1125 IT Skills course provides learners with a solid foundation in various IT competencies, enabling them to effectively use common software applications, understand fundamental IT concepts, and perform basic technical tasks.
The purpose of this award is to equip the learner with the knowledge,
skill and competence to use applications in information technology. It is
designed to develop skills in data entry, word processing, and using the
internet.
