Since we cannot prevent conflict, the most important thing is to learn how to handle or manage it in productive ways. What is critical for resolving conflict is developing an understanding of, and a trust in, shared goals. This requires openness, discipline, and creativity. Showing respect for other people and not blaming them enables people to work for mutual benefit. These are the skills that you will look at during this course.
Conflict Management – Getting ahead in the Workplace CPD
This course offers the skills critical for resolving conflict isin the workplace.
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