Sales Training CPD

It is no secret that selling has changed in recent years. We are all working harder, with more responsibilities. High pressure selling is no longer effective. Customers want involvement. They want to be recognised and listened to. They do not want you to forget them once the sale is made. Two key objectives of this course are to help employees feel more comfortable and skilled in selling to their customers and to help them identify and address some of their customer service challenges. This course will allow participants to improve their sales skills and understand some of the key attributes needed for selling. It focuses on personal and professional development and refines the skills needed for development, effectiveness and efficiency in the workplace.