In today’s changing workplace, many new supervisors are unsure of their roles and responsibilities. Many are promoted on the job up the ranks but may have little experience dealing with the challenges of managing work through others. They may not have had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues, and their manager. This course is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a manager/ supervisor/ boss, whether you are a team leader, a project manager, or a unit coordinator. Dealing with the many problems a new supervisor encounters is not easy, but it doesn’t have to lead to discouragement.