Coach, Role Model, Counsellor, Supporter, Guide…do these words ring a bell? Being a coach is a specific role and involves being a role model, being a good listener and supporter, and always a guide. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Knowing how and when to coach is an essential skill that can benefit both you and your organisation. This course is an introductory session, which will help you become a better coach in all senses of the word.